Educate Plus

Terms and Conditions

[accordion title=” Event Terms and Conditions”]

Registration cancellations must be notified to the Educate Plus team ( at least 24 hours prior to the event in order to obtain a refund. Cancellations made within 24 hours, as well as ‘no shows’, are liable for the full registration fee.

In the case of Chapter Conferences this notification period is one week. Cancellations during this period will be liable to full cancellation charges. 

Staff member substitutions may be made if the registered delegate is unable to attend.

Where the registered delegate is an Educate Plus member and the event has an additional fee for non-members this will extra amount will be payable by the replacement delegate.

Educate Plus reserves the right to make last minute alterations to the program or speakers if necessary to ensure the success of our events.


[accordion title=”Website Terms & Conditions”]

Please take the time to read these terms and conditions.  By using Our Website and the Services and information offered on, you are agreeing to these terms and conditions. If you purchase products/services through our Website, there will be additional terms and conditions relating to the purchase. Please make sure you agree with these terms and conditions, which you will be directed to read prior to making your purchase.



Services means online webinars, delivery of Certified Training, attendance at Educate Plus events.

The Website means the website

We / Us etc means Educate Plus and any subsidiaries, affiliates, employees, officers, agents or assigns.


Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate.  However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site. The information contained on this Educate Plus Website should not take the place of professional advice. 



The Educate Plus Website is made available for your use on your acceptance and compliance with these terms and conditions.  By using this Educate Plus Website, you are agreeing to these terms and conditions.

You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.

You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Educate Plus Website or the Educate Plus Services. 

If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Educate Plus Website.

We reserve the right to refuse or terminate service to anyone at any time without notice or reason.


Passwords and logins

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.


Indemnification for loss or damage

You agree to indemnify Educate Plus and hold Educate Plus harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.


Intellectual property and copyrights

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law.  Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Educate Plus, in which case we may require you to sign a Licence Agreement. 

If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address:



The trademarks and logos contained on this Website are trademarks of Educate Plus. Use of these trademarks is strictly prohibited except with our express, written consent.


Links to external websites

This Website may contain links that direct you outside of this Website.  These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, it’s contents or any associated website, product or service.  We accept no liability for loss or damage arising out of or in connection to your use of these sites. 

You may link to our articles or home page.  However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing.  We may withdraw our consent to you linking to our site at any time by notice to you.


Limitation of Liability

We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services.  Statements made are by way of general comment only and you should satisfy yourself as to their accuracy.  Further, all of our Services are provided without a warranty with the exception of any warranties provided by law.  We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.


Information Collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy.  By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy.  To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, click here.



All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy.  However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.


Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Australia.  Any disputes concerning this website are to be resolved by the courts having jurisdiction in Australia.

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.


[accordion title=”Certified Practitioner Training Terms and Conditions”]

Trainees are responsible for their own airfares and accommodation. Cancellations must be advised in writing to the CEO no later than 14 days prior to the event. Cancellations received before this time may receive a refund of registration fees less the cost of the text books and an administration charge of $40.


[accordion title=” Self-paced Online Certified Practitioner Training Terms and Conditions (until end Dec 2021)“]

Registration cancellations must be notified in writing to the Educate Plus team ( and can only be granted for cancellation requests received no more than 7 business days since purchase and as long as the course has not already been accessed.

  1. By accepting these terms the participant agrees to pay the Course fees (including GST) for the Course using the payment method selected on the registration form.
  2. The participant accepts that he/she is required to pay the full amount of the Course fees even if he/she does not complete the Course.
  3. While the course is self-paced, it is required to be completed by 31 December 2021. Extensions can be granted for exceptional cases.
  4. Participants are unable to graduate from their course until course fees have been paid in full, all online course work has been assessed and all course videos have been watched.


[accordion title=” International Conference Terms and Conditions”]

According to the updated International Conference cancellation policy Conference terms & Conditions:

  • Cancellations up to 30 days prior to the conference will receive a full refund
  • Cancellations up to 7 days prior to the conference will receive a 50% refund
  • Cancellations less than 7 days and no shows will be charged as per the standard booking conditions.
  • A reduced administration fee of $9 is applied to all cancelled reservations


We thank our Strategic Partners