Hi Michelle
We find that both work well for us. The other platform we use is LinkedIn. We’ve created a profile that our alumni connect with and we post under that. We do only use it for more significant and business related postings. When we do it does typically gets a higher click rate than either Facebook or Instagram.
David
Hi Juliet
At Churchie (Brisbane) we use ToucanTech. The platform is easily customisable and has enabled us to apply our own design preferences to the appearance of our website. Key functionalities that we use are groups, events, news, newsletters and business network. For us, these were previously hosted across four online platforms so this has enormously simplified our offering. ToucanTech’s support service is very helpful and prompt to reply. So too is Merryn, who is based in Sydney. Merryn also conducts regular forums online, for clients in the Asia Pacific region, which are very beneficial. The only two drawbacks that come to mind are that newsletters are not editable after they’ve been published and tables/lists (e.g. Vale) are not searchable. That said, they welcome and are always very responsive to feedback and proposed improvements. I hope this helps.
Cheers
David