Webinar: “What do you mean I’m on the waitlist?” Best practices for having difficult conversations with future families

For many schools, managing a waitlist is a relatively new challenge, but one that comes with tricky waters to navigate. In this practical session, we gather and share best practice advice from top schools around the country on how they are striking a balance between the best interests of their schools and managing difficult conversations with future families.

Hayley will cover topics like waitlist management and transparency, tips for managing expectations, and how technology is supporting enrolment teams to float right-fit families to the front of the line.

Event Details

Date: Tuesday 16 September 2025

Time: 2:30 – 3:30pm AEST. Please check your local times.

Venue: Online via Zoom

Cost: Free for Members. $75.00+gst for Non-Members
For our New Zealand & Asian colleagues GST is not payable.

Thank you to Digistorm for partnering with us for this webinar