Hi Catherine,
Great questions, and some excellent responses too!
We also use Naavi as the platform to build the newsletter and then circulate the link via Compass. As the Marketing and Communications Manager (Team of 1), I collate this newsletter each week and send out on a Friday afternoon.
It is a really easy to use plug and play style platform that ticks most boxes. Definitely nothing too fancy though!
I’d love to be able to get readership stats but that doesn’t seem to be an option with Naavi (or at least the subscription we have!) I know MailChimp do offer more stats on opens etc… so may explore something like that in the future.