b'5.Lead by exampleInfluencing passionate engagement requires leaders to adopt an approach that causes people to want to follow.It is critical as a leader to demonstrate behaviours needed from every other member of your team.The way people observe their manager behavingunquestionablyinfluencestheirownchoicesfor how to go about things.People need to see those in charge investing the energy needed to make things happen. A leader who is willing to get in the trenches alongside their team and do what it takes to succeed is the one most likely to inspire discretionary effort.People are more likely to go the extra mile for a leader they know is wiling to do the same.That is not to suggest that managers should do the work of their team - effective delegation is essential.Rather the spirit and intention of striving to achieve and having the courage to give things a go are behaviours that need to be consistently visible to your team.6.Recognise effortsThe performance of most people at work is influenced by the extent to which they feel acknowledged and appreciated. While we are all different, most of us are more likely to work hard when we feel appreciated.All too often I meet talented and committed people who feel undervalued.Often, they are in fact highly regarded they just dont know it. Inspire discretionary effort by showing genuine appreciation. A simple thank you or pat on the back is often all it takes to ensure people feel respected and valued.Fuel your teams spirit with a sense of achievement and pride in the work they do by stopping to celebrate wins. KAREN GATELY SPEAKER, ADVISER, AUTHOR, COACH AND EDUCATOR IN THE FIELDS OF HUMAN PERFORMANCE & LEADERSHIP THE CORPORATE DOJODECEMBER 2019 17'