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Service training for staff in customer-facing positions

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    • #4508
      Brett McGeorge
      Forum Participant

      Hi all

      We are seeking to have our admin staff undertake some customer-service training, which we intend to follow up through mystery shopping.

      To this extent, I was wondering if anyone could recommend a service provider, with whom they have worked?

      Thanks

    • #5679
      Elena Ksefteris
      Forum Participant

      Hi Brett,

      I’m also looking at customer service training for the staff at my school. Do you have any recommendations for good facilitators in this area?

      Cheers,
      Elena
      ksefterise@humegrammar.vic.edu.au

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