Service training for staff in customer-facing positions

[Brett McGeorge]

Hi all

We are seeking to have our admin staff undertake some customer-service training, which we intend to follow up through mystery shopping.

To this extent, I was wondering if anyone could recommend a service provider, with whom they have worked?

Thanks

[Elena Ksefteris]

Hi Brett,

I’m also looking at customer service training for the staff at my school. Do you have any recommendations for good facilitators in this area?

Cheers,
Elena
ksefterise@humegrammar.vic.edu.au

[Author]

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