Tagged: Facebook; Private groups
24/02/2018 at 14:45 #9357Kelly-AnnForum Participant
Hi, I would like to know what experience other Schools have in managing Parents that start up Private Facebook groups for Year groups. Concerns have been raised about content discussed and shared in these groups but we are not privy to this. Can they use the College name for a Facebook group? Can you ask to be part of it if it bears the school name? Have you had them shut down? Any experience and advice would be great.
27/02/2018 at 12:34 #9372Mara RobertsForum Participant
You can’t really ask them to shut it down, but you can personally contact them to have a talk about it to see where they are at. If it is a malicious group, then have your principal meet with them as they can be really damaging.
28/02/2018 at 15:05 #9391mon-saundersForum Participant
Hi @Kelly-ann and @Mara Roberts,
There have been unoffical parent FB groups at all three schools that I have been at, and I am admin on 2 at my boys’ current school. Schools, sadly, can’t control these – or their content.
The pages that we have for our cohort have 2 admins and have a community statement that it is not a place to air grievances. They are both secret groups and parents have to invite other parents to join. Individuals are then approved by the Admins. In both of these groups there are a couple of staff members that have kiddies in the same cohort – that way the page is monitored unofficially by the school.
At two schools there has been a Rowing Parents’ Support Group. In one instance it is a closed page and in the other it is public. In both instances the Parent Group has been really open to working collaboratively with the school to adhere to their SM guidelines.
At these schools there is also a Boarding parent group, again in one instance public and the other closed. We requested in both instances that a member of the Comms team was an admin for the site, but that admin would only contribute positively (photos and event dates) or in the instance of a defined emergency or event. The Comms team worked closely with the parent committees to have them understand their social responsibility and the potential brand damage they could do if they weren’t adhering to the SM guidelines of the school.
At the end of the day, negotiate the rules under which the school’s name and branding can be used. Educate the parents to best practice (including not sharing photos of minors without permission and removing parents that have left the school from the group).
Consider whether in your negotiation a member of the Comms team is delegated as an Admin – but set the parameters under which Admin can interact. At the end of the day you have to trust that there are enough parents in the group that will defend the school or call issues to your attention if they are being discussed in a potentially harmful manner.
@Mara is right – if you become aware that the group is becoming malicious, then gather what evidence you can and ask the Principal to meet with the group so that they can discuss perceived issues openly.
02/03/2018 at 13:38 #9411Sian Van BerloForum Participant
We have invited the admins of our school ‘buy swap sell’ in to meet with the Principal. We advised them that should any slander or defamation take place in the group that they are liable as administrators (not 100% on the legality of this but it certainly works!). Our Marketing Manager is also a member of the group, and while she doesn’t comment on posts, if there is something that needs addressing she has a good relationship with the administrators and will message them a statement from the school, clarifying any issues. It allows us to get wind of what parents are saying and enables us to sometimes make statements or address issues publicly before it gets out of hand.
06/03/2018 at 18:22 #9461Kelly-AnnForum Participant
Thank you for everyone’s feedback. I am now part of the groups to just monitor the conversations but not to comment on posts. I think they may help to identify any problems the school should know about. From what I can see the queries parents are asking are easily answered by other parents, it is saving a few phone calls to the Admin team. Thank you again.
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