Donor Stewardship: the key to success

In Conversation with…

Thanks to all who joined us for our first Residential Colleges webinar recently. It was an encouraging start to the series, with high engagement and generous sharing of information and ideas amongst the attendees. This session will focus on best practice donor stewardship and we will discuss the minimum and aspirational structure required to achieve that.

Please join with Global Philanthropic Asia Pacific President and CEO Nick Jaffer and Kate Robertson, Executive Director of Advancement, University of Tasmania, as we discuss relationship-building and turning first-time donors into loyal, recurring donors. We look forward to welcoming you to our Residential Colleges forum. 

Educate Plus is committed to more fully supporting this special sector within our membership by creating a forum focusing specifically on the needs, challenges and opportunities of Residential College Advancement professionals. To properly gauge this, we have partnered with Global Philanthropic to undertake an inaugural benchmarking study on fundraising in Residential Colleges in Australia and New Zealand — the first of its kind in this region — which we envisage will lead to subsequent studies in other areas of activity, such as Admissions, Alumni Relations and Marketing.

Join us to have your say and suggest other topics that may be more useful to you. Alternatively you can email Mandy McFarland or Nick Jaffer to provide your feedback.

Event Details

Date: Wednesday 30 September 2020
Time: 10:00am (AEST), 12:00pm (NZ), 8:00am (AWST), 9:30am (ACST)
Venue:  Online interactive zoom meeting
Cost:  FREE – for members and non-members


Nick Jaffer, President and CEO, Global Philanthropic Asia Pacific

Nick began his career in Canada, working with organisations including the Leukaemia Research Fund, Aga Khan Foundation and Alberta Lung Association. These led to his roles as Manager, Annual Giving and Senior Development Officer at the University of Alberta during its milestone $193million campaign – at the time the 3rd largest university campaign in Canadian history.

Nick moved to Australia in 2001 to become Director, Foundation & Alumni Relations at Curtin University (Perth) and in 2005 joined the University of Sydney as Director of Development where he directed the University-wide fundraising program, including several campaigns.

Under his guidance, Sydney University tripled its number of donors and grew fundraising revenues from $20 million to $75 million per year leading into the University’s current $750million Inspire Campaign.

He has received awards from the Council for the Advancement and Support of Education (CASE), the Canadian Council for the Advancement of Education (CCAE) and the Alberta Association of Fund Raising Executives (AAFRE), and has presented at workshops/conferences in North America, Europe, Asia, Africa, Australia and New Zealand. 

Kate Robertson, Executive Director of Advancement, University of Tasmania

Kate has over thirty years’ experience in the advancement field spanning different not-for-profit sectors and continents.  She has always loved its focus on connecting people with causes and organisations they are passionate about and helping them fulfil their desire to make a positive impact on the community. 

Kate heralds from the UK, where she held fundraising positions with prestigious arts institutes including the Royal Academy of Arts, Tate Gallery Liverpool and English National Opera. Kate has also held the position of Director of Development and Alumni Relations at the Universities of Liverpool and Nottingham in the UK, where she launched a successful campaign to raise £150M. In Australia, Kate was previously Chief Engagement Officer at the University of Adelaide and later Chief Advancement Officer at St Peter’s College also in Adelaide.

She has served in numerous voluntary roles throughout her career, particularly with CASE (Council for the Advancement of Education) and Educate Plus and was previously a Board Member for Nottingham Contemporary, “the most inspiring gallery in the UK” (Guardian).

Kate joined the University of Tasmania in March 2019 as Executive Director of Advancement and is thoroughly enjoying getting to know the people and places of her new community.

In partnership with


Registration Information – important please read

This is a two step process.

Click the ‘Register Now’ button on the right hand side of this page. You will receive a confirmation email from Educate Plus.

At the top of that email please click on the link provided. You need to register via zoom to attend. You will receive a zoom link for the webinar.