Communication overload!

About

DO SCHOOLS CONSIDER THE AMOUNT OF INFORMATION THAT HITS A PARENT’S INBOX?  

Parents are overloaded with information from so many sources across a school and if you have ever had parents miss an email or take too long to respond to what you think is the most important correspondence in the world, you need to attend Daniel Crago’s workshop!

IT WILL TAKE A TEAM APPROACH TO MAKE A CHANGE, SO BRING YOUR IT STAFF TOO!

 

Details

Date: Wednesday 24 June
Time: 10:30am (AEST), 12:30pm (NZ) Please check your local time.
Where: Online Webinar
Cost: FREE to members (log-in), $35 for non-members
Resources: *Please note these sessions are recorded. The recording and associated material will only be available for members.

 

Presenter

Daniel Crago
Director
DC Consulting Australia

Daniel has had the privilege of working in the customer experience industry for the last 20 years (hard to believe for someone that looks so young!).

He has been fortunate to work with companies across a range of industries to help them better understand the customer journey, the structure and framework to facilitate this and the importance of staff in positively impacting every interaction with a brand.

Customer experience is a whole of business transformation and encompasses the customer, staff, systems, and processes. Daniel can help you to understand these key areas, so you are able to define the strategy and execution plan at your school.

 

Registration Information – important please read

This is a two step process.

STEP ONE
Click the ‘Register Now’ button on the right hand side of this page. You will receive a confirmation email from Educate Plus.

STEP TWO
At the top of that email you will see text stating that you need to register in advance for your webinar. Please click on the link provided. That will bring you to the zoom page where you will have to register via zoom to attend. After registering, you will receive a confirmation email containing the link for the webinar.

 

Thank you to our valued sponsors for supporting the SA/NT Chapter, and for helping us make this webinar available to Educate Plus Chapters across Australia & New Zealand. Particular thank you to our valued chapter partner Open Book Howden for sponsorship of this event.