Advancement in the time of COVID19. What did we learn? What’s here to stay?

COVID19 forced many of us to change quickly to new ways of working. It has required a rapid reassessment of when and how we should continue to deliver great donor and alumni engagement and to consider whether these are temporary or permanent measures.  Although COVID19 has presented enormous challenges for most people either at a personal and/or professional level, having our hand forced has in many ways given rise to the realisation that not everything about our new way of doing things is bad.  In fact, in some areas adapting and adopting new programs and new methods of delivering has delivered positive change.  In this session we will hear from a range of practitioners, sharing case studies of what worked well when the crises first hit, what is here to stay beyond the pandemic, and why. Join Kate Robertson, Executive Director of Advancement at the University of Tasmania, Graeme Mullin, Development Manager at the University of Otago and Lucy Moore, Senior Development Manager at QUT (Queensland University of Technology) to share the best of what we have learned these past 6 months to improve our professional practice for the long term.


Date: Wednesday 4 November, 2020
Time: 12:00pm – 1:00pm (AEST). Please check your local time.
Venue:  Online webinar
Cost:  FREE to members (log-in), $35 for non-members

Please click below for a full description of the other 3 webinars in the series.

We are all digital experts. Or are we?

Redirect: Strategy changes in Universities. How does this impact our work?

Taking care of yourself and your teams in uncertain times


Kate Robertson
Executive Director of Advancement
University of Tasmania

Kate has over thirty years’ experience in the advancement field spanning different not-for-profit sectors and continents.  She has always loved its focus on connecting people with causes and organisations they are passionate about and helping them fulfil their desire to make a positive impact on the community. 

Kate heralds from the UK, where she held fundraising positions with prestigious arts institutes including the Royal Academy of Arts, Tate Gallery Liverpool and English National Opera. Kate has also held the position of Director of Development and Alumni Relations at the Universities of Liverpool and Nottingham in the UK, where she launched a successful campaign to raise £150M. In Australia, Kate was previously Chief Engagement Officer at the University of Adelaide and later Chief Advancement Officer at St Peter’s College also in Adelaide.

She has served in numerous voluntary roles throughout her career, particularly with CASE (Council for the Advancement of Education) and Educate Plus and was previously a Board Member for Nottingham Contemporary, “the most inspiring gallery in the UK” (Guardian).

Kate joined the University of Tasmania in March 2019 as Executive Director of Advancement and is thoroughly enjoying getting to know the people and places of her new community.


Graeme Mullin
Development Manager
Development and Alumni Relations Office (DARO)
University of Otago

Graeme is a Development Manager within the Development and Alumni Relations Office (DARO) and is embedded in the Division of Commerce. He coordinates and supports the strategic fundraising projects by working with faculty within the Business School to nurture mutually beneficial relationships with alumni, stakeholders and friends. Graeme has a wide experience of working with and within Government organisations and tertiary institutions around the world and has spent most of his career in the Middle East. Graeme is currently an Executive Committee member for the New Zealand chapter of Educate Plus.


Lucy Moore
Senior Development Manager
QUT (Queensland University of Technology)

Lucy is an experienced fundraising professional with fourteen years’ experience working in university advancement at the Queensland University of Technology (QUT), The University of Queensland (UQ) and University of Melbourne.

As the Senior Development Manager at QUT, Lucy has strategic oversight for building QUT’s donor pipeline through major giving, annual giving, donor relations and stewardship, bequests and prospect strategy. She has significant management experience in Donor Relations, Annual Giving, Staff and Student Giving programs and has worked on major fundraising campaigns at two Go8 universities.

Prior to QUT, Lucy established and developed UQ’s Donor Relations program from inception to a comprehensive portfolio ensuring every donor is thanked for their support and receives impact of giving communications. Her work has been recognised with three CASE Circle of Excellence Silver Awards in 2014, 2015 and 2017 in the ‘Short Fundraising Video’ category. From 2006 to 2010, Lucy managed Annual Giving at the University of Melbourne, increasing the funds raised and donor numbers by 60% and introducing telephone and student-led fundraising initiatives.


Registration Information – important please read

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Click the ‘Register Now’ button on the right hand side of this page. You will receive a confirmation email from Educate Plus.

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