Educate Plus

Customer Retention: an Admissions Club webinar

Join us for this interactive session, where our panel of experts will discuss hot topics around family engagement.

Keeping your existing families happy is much easier (and cheaper!) than acquiring new ones.

We’ll explore different retention concepts and frameworks, and how to measure your success.

Event Details

Date: Tuesday 27 February 2024

Time:  1.00 – 2.00 pm AEDT. Please check your local timings.

Location: Online (via Zoom)

Cost: Free for Members, $35 for Non-Members (plus gst).



Timo is a passionate enterprise marketer, and firm believer of putting the customer at the centre of everything a business does. He’s worked across a variety of well known technology platforms in roles that saw him build customer journeys, turn strategies into action, and drive customer loyalty.

Joining the Digistorm team as employee number #47, he leads marketing efforts for the teams in Australia and the US. His professional passion is helping teams manage change successfully, especially when technology can help save hours on mundane tasks, so teams can focus on meaningful work.

Bianca Coleborn spent eight years working in the corporate sector before transitioning to school marketing 12 years ago. She has held senior marketing positions in four independent schools in Queensland and is currently the Director of Marketing at Faith Lutheran College Plainland.

Bianca is also the Founder and Director of School Marketing Manifesto and has developed the Strategic School Marketing Framework to make crafting a strategic marketing plan for schools quick, easy and actionable.

We thank our Strategic Partners